1. Courses have a minimum base fee for EACH individual class taught. The per-person rate is then tiered, starting at 7+ students, unless it is a flat fee course as indicated on your estimate or invoice.

2. For all blended learning courses - PRIOR to the online course links being processed & sent to each student 100% of the invoiced total shall be charged and IMMEDIATELY DUE.

3. Clients MUST CONFIRM their courses no less than 72 hours PRIOR to their scheduled course date and time. An email will be sent to the client no less than 72 hours prior to their course date and time to remind the client to confirm. Failure by the client to confirm their course and/or student numbers shall be grounds for course cancellation/re-scheduling.

4. Invoiced student quantities SHALL NOT be modified lower < 72 hours days prior to the course start date. For invoices with multiple dates, this condition applies to the FIRST date for the ENTIRE invoice. Invoices will be based the client-communicated student numbers, as they are, 72 hours prior to the class.

5. Additional students added < 72 hours, prior to the course start date, SHALL be billed at the FULL per-person rate for your chosen program.

6. If NO student numbers have been communicated by the client, and there is < 72 hours to their scheduled course date, the client SHALL be billed the base fee for their selected course PLUS the FULL per-person fee for each additional student beyond the included 6 with the base fee.

7. Classes canceled < 24 hours from the course start date and time shall be billed 50% of the invoiced total.

8. Once an instructor has arrived at the course location, the FULL invoiced amount shall be billed to the client.

9. All invoices are due upon receipt unless a standard NET 30 payment term has been negotiated prior to issuance of the invoice.

10. All training services provided are invoiced 72 hours prior to your scheduled course date. Any product sales are invoiced at the time you place your order. All sales are final. If payment is not received within your set payment terms, any overdue and unpaid balances will be charged a yearly interest at a rate of 12%, billed monthly, until the balance is paid.

Scheduling a course affirmatively states that you understand, acknowledge, and accept these terms and conditions.